Legal
Privacy Policy
Last updated: 1 October 2026
The short version.
- We only collect what you type into our contact form or send us by email, plus the basic technical data any website host processes.
- We use it to reply to you and, if you hire us, to work with you. Nothing else.
- We do not use cookies, advertising trackers, or profiling. We count visits with a cookie-free tool that does not identify you. We never sell or share your information for advertising.
- You can ask us to see, correct, or delete your information at any time.
1. Who we are
This website, anchorlinedigital.com, is run by Anchorline, a trading name of Mohnish Kumar Balmuri, an individual based in Hyderabad, Telangana, India (“Anchorline”, “we”, “us”). We are responsible for deciding how your personal information on this website is used (in legal terms, the “data controller” or “data fiduciary”).
Contact for anything in this policy: digitalanchorline@gmail.com. The person responsible for privacy questions and complaints is Mohnish Kumar Balmuri.
2. What we collect
Information you give us
When you use the “Book a free call” form we collect:
- your name and email address (required, so we can reply);
- your phone number and business name (optional);
- the services you are interested in and your message (optional);
- a record that you ticked the consent box, and the date and time you sent the form.
If you email us directly, we receive your email address and whatever you choose to write.
Please do not send us sensitive information (for example health, financial account, or identity document details) through the form or by email. We do not need it to reply to you.
Information collected automatically
Like every website, our hosting provider processes basic technical data when you visit: your IP address, browser and device type, the pages and files requested, and the date and time. This is used to deliver the website, keep it secure, and protect it from abuse. Browsers may also send our host anonymous network error reports if a page fails to load.
Visitor statistics
We use Cloudflare Web Analytics to count visits and see which pages are read, which websites send us visitors, the general type of browser and device, the visitor’s country, and how fast pages load. It does not use cookies or store anything on your device, does not build a profile of you, and does not track you across other websites. We only see totals, never information about an individual visitor. We use it because we have a legitimate interest in knowing whether our website is useful and working well.
We do not use cookies. See our Cookie Policy.
3. How and why we use it
| Purpose | Information used | Legal basis |
|---|---|---|
| Replying to your enquiry and arranging a call | Form details, emails | Your consent, and steps you ask us to take before a contract |
| Preparing a written plan or quote you asked for, and providing services if you hire us | Form details, emails, project details | Performing a contract with you |
| Running and securing the website, and counting visits | Technical data, visitor statistics | Our legitimate interest in a working, secure website |
| Keeping records required by law (for example tax and accounting) | Client and invoice records | Legal obligation |
We do not use your information for marketing emails or newsletters, automated decision making, or profiling. If we ever want to send you marketing, we will ask for your separate permission first.
4. Who we share it with
We do not sell, rent, or trade your personal information, and we do not share it for advertising. We only use these service providers, who process it on our behalf:
| Provider | What they do for us | Where |
|---|---|---|
| Cloudflare, Inc. | Hosts and delivers the website, protects it from attacks, and provides cookie-free visitor statistics | Global network, company based in the USA |
| Formspree, Inc. | Receives contact form submissions and forwards them to our inbox | USA |
| Google LLC (Gmail) | Our email inbox, where your messages arrive | USA and other countries |
We may also disclose information if the law requires it, or to protect our rights in a dispute.
5. International transfers
We are based in India and our providers operate in the USA and other countries, so your information may be processed outside the country you live in. Where the law requires it, these providers rely on recognised safeguards such as the European Commission’s Standard Contractual Clauses and the UK International Data Transfer Addendum.
6. How long we keep it
- Enquiries that do not lead to work: deleted within 24 months of our last contact with you.
- Client records: kept for as long as we work together, then for as long as tax and accounting law requires.
- Hosting and security logs: kept by Cloudflare for a limited period under its own retention rules.
You can ask us to delete your enquiry sooner at any time.
7. Your rights
Depending on where you live, you may have the right to:
- see the personal information we hold about you and get a copy of it;
- correct it or bring it up to date;
- have it deleted;
- withdraw your consent at any time (this does not affect anything we did before you withdrew it);
- object to or restrict how we use it;
- nominate another person to exercise your rights on your behalf (India);
- complain to a data protection authority.
To use any of these rights, email digitalanchorline@gmail.com. We will reply within 30 days. We may need to confirm your identity first. We will not treat you differently for using your rights.
If you are not happy with our answer, you can contact your local authority, for example the Data Protection Board of India, the UK Information Commissioner’s Office (ico.org.uk), the Office of the Privacy Commissioner of Canada, the Office of the Australian Information Commissioner, the UAE Data Office, or the data protection authority in your EU country.
8. Grievances (India)
Under India’s Digital Personal Data Protection Act, 2023, you can raise a grievance about how we handle your personal data with Mohnish Kumar Balmuri at digitalanchorline@gmail.com. We will respond within 30 days.
9. California residents
We do not sell or share personal information as those terms are defined under California law, and we do not use it for cross-context behavioural advertising. We do not track visitors across other websites, so there is nothing for a browser “Do Not Track” signal to turn off. This policy is posted on every page of our website through the “Privacy” link.
10. Children
This website and our services are for businesses and adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has sent us information, contact us and we will delete it.
11. Security
The website is served only over encrypted HTTPS connections, and we limit access to enquiries to the people who need it to reply to you. No method of sending information over the internet is perfectly secure, so please do not send sensitive details through the form.
12. Changes to this policy
If we change how we handle personal information, we will update this page and the “Last updated” date. If a change is significant, we will make it clear on the website.